Terms and Conditions of Booking

Booking

Bookings can be made through our website or by phone call or email. The booking is confirmed when the deposit has been received.

Deposit and Final Payment

For bookings made more than 8 weeks before holiday due to start, a deposit of one third of the rent is payable. The additional amount will be due 8 weeks before the holiday start date.

For bookings made less than 8 weeks before holiday due to start, the full amount must be paid at the time of booking.

Cancellation Policy

A booking can only be cancelled prior to the start of the holiday.

Cancellations must be made in writing or email. In the event that a cancellation is made then a cancellation charge is payable depending on the number of days before the holiday start date. The amount payable is set out below:

Number of days before Holiday Start Date Cancellation Charge (% of cost of Holiday)
0 – 13 days 100%
14 – 27 days 75%
14 – 27 days 60%
14 – 27 days Deposit (33%)

Guest Obligations

The Guest agrees:

To pay for any losses or damage to the property and contents caused by the Guest or a member of their party (reasonable wear and tear excluded). All damage and breakdowns must be reported immediately so issues can be put right before the arrival of the next guests.

  • To take good care of the property and leave it in a clean and tidy condition at the end of the holiday.
  • Not to sell or transfer the booking to another party without the owner’s permission.
  • Not to exceed the stipulated number of people or pets allowed in the property.
  • Not to cause an annoyance or become a nuisance to occupants of adjoining premises.
  • Not to smoke at the property.

Non-Availability of the Property

If for any reason beyond the owner’s control the property is not available on the date booked (owing for example to fire damage) or the property becomes unsuitable for holiday letting, all rent paid in advance by the Guest will be refunded.

Liability

The owners of Mount View accept no liability for loss or damage to the Guest’s possessions on the property or land.

Complaints

All complaints must be notified to the Housekeeper or Owners as soon as resasonably possible.

Pets

Pets are permitted but they are to be kept under control and exercised off the premises.

Pets are not permitted in the bedrooms or on the furniture and the Owners’ of Mount View cannot accept responsibility for their safety. Pets must not be left in the property unsupervised as this can result in considerable damage to the property and distress to the pet.

Inventory

An Inventory is provided. Any discrepancies are to be reported to the Housekeeper or Owner within 24 hours of arrival otherwise the inventory will be deemed to be correct.

Bed Linen and Towels

Linen and towels are changed between holidays and a fresh set is provided.

Updated May 20, 2016